FRIENDA MINI APP
TERMS OF USE
TERMS OF USE
Last Updated: 06.03.2025
Welcome to Frienda!
Frienda is a social networking Mini App on Telegram designed to help users find new friends in a safe and welcoming environment. These Terms of Use (“Terms”) govern your access to and use of Frienda (the “Service”). By launching or using Frienda through Telegram, you agree to these Frienda Terms as well as Telegram’s Terms of Service and policies governing Mini Apps. If you disagree with these Terms, please do not use Frienda.
We have organised these Terms into sections for clarity:
1. Service Overview and Eligibility
1.1 Service Provider: Frienda is operated by SUMMEET PTY LTD, doing business as FRIENDA and WOWREELS (“we” or “us”) as an independent service on the Telegram platform. Frienda is a Telegram Mini App, which means it runs within Telegram but is provided by us as a third-party Service Provider (SP). Telegram is not responsible for Frienda’s content or services.
1.2 Purpose of Frienda: Frienda’s mission is to facilitate meaningful friendships among women. It is a women-centric social space where users can connect, chat, and meet new friends. All individuals who identify as women are welcome here. We aim to provide a comfortable, safe community for our users.
1.3 Gender Focus: Frienda is intended for women and those who identify as women to maintain this community ethos. Registration is generally limited to users who identify as female as a measure to cultivate a trusted environment for our audience. This policy is implemented as a positive action to support women’s social networking opportunities in line with applicable laws. However, Frienda will comply with all applicable anti-discrimination laws. In certain jurisdictions, we may not restrict access by gender if it is not permitted. (See Section 11.4 on compliance with local laws.)
1.4 Age Requirement: You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use Frienda. By using the Service, you represent and warrant that you are 18 or older and have the legal capacity to enter into this agreement. Minors are not allowed. We do not knowingly collect personal data from anyone under 18. If you are under 18, do not attempt to register or use the Service.
1.5 Other Eligibility Criteria: By using Frienda, you also represent that (a) you have not been previously suspended or removed from Frienda for violating these Terms or our Community Guidelines, and (b) you are not prohibited by law from using the Service. You agree that your use of Frienda complies with all applicable laws and regulations.
1.6 Account Registration: To use Frienda, you do not need a separate username/password – the Service connects through your Telegram account. When you first launch Frienda, your Telegram profile information (name and username) is used to initiate your account. To complete your registration, you must provide additional required information. You must have an active Telegram account to use Frienda, and by launching Frienda, you authorise us to use your Telegram profile data as described in Section 6 (Privacy). You agree to keep your Telegram account secure (protect your Telegram login credentials) since Frienda relies on your Telegram identity. If your Telegram account is compromised or banned, your access to Frienda will be affected.
1.7 Accurate Information: Any additional profile information you provide in Frienda (such as answering profile questions, adding a bio or photos, etc.) must be truthful and accurate. Do not impersonate anyone or provide false details. You agree to update any information that becomes inaccurate or misleading. You understand that presenting yourself honestly is crucial to building trust on Frienda – fake profiles, false information, or impersonation are prohibited and can lead to account termination (see Section 4).
1.8 One Account Rule: You may only use one Frienda account linked to your Telegram account. Creating multiple accounts for deceptive purposes is not allowed. If we find that you have multiple accounts or are using bots or automation to create accounts, we may terminate your access.
2. Using Frienda – Features and Conduct
2.1 Allowed Uses: Frienda is designed for personal, non-commercial use to help you meet and connect with new friends. You can browse profiles, send friend requests, and, once your request is accepted, exchange messages either through Telegram or within the app (if available). Frienda also offers other features to support meaningful friendships. By using the Service, you agree to use it only for its intended purpose and to refrain from any activities that could harm the platform or its users (see prohibited activities in Section 4).
2.2 Community Guidelines: Frienda has Community Guidelines that set the ground rules for interaction on the platform. These Guidelines are incorporated into these Terms by reference, meaning you must follow them just as you follow them. They are designed to ensure Frienda remains a friendly, safe, and inclusive community. We summarise key points here (Section 3). Please review them carefully – they apply to all user content, communications, and behaviour on Frienda.
2.3 In-App Purchases and Subscriptions: Frienda may offer optional premium features or subscriptions (“Frienda Premium”) to enhance your experience (for example, additional profile boosts, unlimited connections, etc.). If you choose to make a purchase, you will do so via Telegram’s payment system or an integrated third-party payment provider. Additional terms (such as subscription duration, pricing, auto-renewal, and cancellation policies) will be presented at the time of purchase. By completing a transaction, you agree to pay the indicated fees and abide by those additional terms.
2.3.1 Auto-Renewal: Unless otherwise stated, subscriptions will automatically renew at the end of each term (e.g. weekly, monthly or quarterly), and your payment method will be charged until you cancel. You can cancel your subscription anytime in the app’s settings. Cancellation will take effect at the end of the current paid term, and you will not be charged for the next term. We do not typically provide refunds for partial periods unless required by law, so when you cancel, you will retain access to premium features until the current term ends.
2.3.2 Billing & Payment Processing: Payments in Frienda are facilitated by Telegram’s Payment Platform and processed by third-party payment providers, not by Frienda directly. Any financial transaction is also subject to the payment processor’s terms of service and privacy policy. Frienda does not receive or store your payment card details; we only get confirmation of payment and the necessary information to enable your premium features. Please contact us and/or the payment provider if you have any billing disputes. (See Section 11 for limitation of our liability regarding third-party services.)
2.4 Platform Dependency: Frienda is a Telegram Mini App, so its functionality depends on Telegram. You must have Telegram installed and abide by Telegram’s rules while using Frienda. Certain features (like sending a message to a new friend) may redirect you to a Telegram chat with that user. If Telegram’s platform is down or Telegram restricts your account, Frienda will be unavailable. We have no control over Telegram’s services, so we cannot guarantee Frienda’s availability independent of Telegram.
2.5 Updates and Changes: We may update Frienda’s features over time (adding, modifying, or removing functionalities). We’ll try to inform you of significant changes that affect how you use the service. Continuing to use Frienda after an update signifies your acceptance of any changes to features or these Terms. You may need to update your Telegram app to access the new features of Frienda. We are not responsible if failing to update Telegram or Frienda results in incompatibility or reduced functionality.
3. Frienda Community Guidelines
We are committed to maintaining a positive, respectful community. By using Frienda, you agree to interact with others according to these principles:
3.1 Be Friendly and Respectful: Treat all other users with kindness and respect. Harassment, bullying, and personal attacks are strictly prohibited. You must not insult, threaten, or incite hatred against anyone. Any content or communication that “could be deemed offensive or is likely to harass, upset, embarrass, alarm, or annoy” another person is not allowed. Keep conversations civil, even if you disagree. If someone requests you to stop a certain behavior (e.g. pestering them after they decline an invite), respect their boundaries.
3.2 Inclusivity and Safe Space: Frienda is a space oriented towards women’s friendships. To keep it a safe and comfortable atmosphere, we limit participation to users who identify as women (see Section 1.2). Hate speech or discrimination of any kind is forbidden. This includes any negative or prejudiced content or treatment based on someone’s gender, race, ethnicity, nationality, religion, sexual orientation, gender identity, age, disability, or any other characteristic. You may not use slurs or epithets targeting any group. Frienda celebrates diversity among women – all our users deserve to feel welcome and safe regardless of their background. Violation of this rule (for example, sexist or racist remarks) will result in content removal and likely account removal.
3.3 Privacy and Personal Boundaries: Respect the privacy of others. Do not share anyone else’s personal information without their explicit permission. This includes real full names, phone numbers, addresses, workplaces, photos of them, or any identifying details that they have not made public on their Frienda/Telegram profile. Doxxing (revealing someone’s personal info to harass or endanger them) is strictly forbidden. Additionally, no stalking or unwanted contact: if someone has blocked you or indicated they don’t want further interaction, do not try to circumvent that block or continue contacting them through other means. Use Frienda’s block or report features if someone is bothering you (and honor others’ use of those features).
3.4 No Spam or Solicitation: Frienda is for genuine personal connections, not for advertising or recruiting. You must not send unsolicited promotional messages, mass messages, or repetitively post the same content. Commercial solicitation (trying to sell products, promote businesses, or drive people to other platforms) is not allowed unless we have expressly permitted certain promotions (which is unlikely in this context). Chain letters, pyramid schemes, or any fraudulent schemes are forbidden. We aim to keep Frienda free of junk content – any behavior that resembles spam (e.g. sending the same “check out my site” message to many users) will lead to warnings or bans.
3.5 Authenticity and Honesty: Be real. You agree not to create fake profiles or misrepresent who you are. Do not create an account for anyone other than yourself (no catfishing). You should use your own photos on your profile – do not use someone else’s image or a celebrity photo as if it were you. All information in your profile should be accurate to the best of your knowledge. Also, do not deliberately mislead other users during conversations. Our community is built on trust; if we determine that you have seriously misled users or the platform (e.g., lying about your identity, marital status, or intentions in a harmful way), we may terminate your account. Note: Parody or obvious pseudonymous content likely has no place on Frienda; this isn’t a platform for roleplay or anonymity to harass others.
3.6 Appropriate Content: Keep content and language appropriate. Do not post or send content that is obscene, pornographic, or excessively violent. Sexual content: Frienda is not a dating app, and explicit sexual content is unwelcome. Any form of sexual harassment (such as unsolicited sexual comments or images) will result in an immediate ban. You may discuss adult topics in context, but sharing pornography or graphic content is disallowed. Similarly, content that glorifies violence or self-harm is prohibited (we encourage support and positivity). We also ban any content that promotes illegal activities or extremist ideologies. Basically, content on Frienda should be PG-13 and suitable for a general audience of adult women looking for friends.
3.7 One-on-One Chat Etiquette: If Frienda allows you to message other users (either within the app or by initiating a Telegram chat), be respectful in private communications too. The guidelines against harassment, hate, and inappropriate content fully apply to private messages. Just because something is 1:1 doesn’t mean it can violate our rules. If a user reports abusive DMs, we will enforce the rules as if it were public.
3.8 No Scamming or Malicious Activity: You must not use Frienda to deceive others out of money or personal data (no scams, phishing, or fraud). Also, do not distribute malware, viruses, or do anything to disrupt the service for others. Hacking, attempting to scrape data, or reverse-engineering our software is prohibited. If you discover a vulnerability, report it to us responsibly instead of exploiting it.
3.9 Conflict Resolution: In any community, disagreements can happen. If you find yourself in a conflict with another user, do your best to resolve it calmly or disengage. If you're not getting along with someone, you can remove them as a friend or stop communicating. If someone seriously crosses your boundaries or violates the rules, you can report them directly from their profile or contact Frienda support (see Section 7 for details). We will review reports and mediate or take action as needed. We encourage users not to engage in public drama or vigilantism (e.g., naming-and-shaming someone in a group) – let our team handle serious violations privately. We reserve the right to remove users who are creating significant conflict or discomfort for others, as stated in the next section.
These guidelines are here to foster a friendly community. By using Frienda, you agree to uphold these principles. Keep in mind that these guidelines aren’t exhaustive—their core purpose is to promote kindness, respect, and safety. We may update the Community Guidelines from time to time, and such updates will be effective once posted in the app or our website.
4. Prohibited Uses and Enforcement
To protect our community, we need to spell out some strictly prohibited activities (some overlap with the guidelines above):
4.1 Prohibited Content and Behavior: You may NOT do any of the following on Frienda:
4.1.1 Harass, bully, or harm others: No abusive, threatening, or stalking behavior. This includes “brigading” (coordinating attacks on a user) or encouraging others to harass someone.
4.1.2 Discriminate or use hate speech: No derogatory or slur-filled content attacking anyone’s protected characteristics (race, religion, sex, gender identity, sexual orientation, disability, etc.).
4.1.3 Post illegal or dangerous content: This covers anything unlawful – e.g. instructions to commit crimes, terrorism advocacy, child exploitation material (which will be reported to authorities immediately), etc. Also, no content that encourages self-harm or harm to others.
4.1.4 Impersonation and Misrepresentation: Don’t pretend to be someone else or falsely claim endorsements or affiliations. You also can’t fake your location or identity to mislead others. Using a VPN for privacy is fine, but manipulating your location to appear somewhere you’re not goes against the spirit of the app.
4.1.5 Spam or solicit: No unsolicited bulk messages, advertising, fundraising requests, or other spammy conduct (as noted in 3.4).
4.1.6 Post others’ private info or intellectual property: No doxxing (posting personal data of others) and no uploading content (like photos or text) that you don’t have rights to. For example, don’t upload a picture you found on Google or a meme with someone else’s copyright without permission. Definitely no posting of other users’ chat messages or photos without their consent (keep private conversations private).
4.1.7 Use the Service for dating or sexual advances: Frienda is not a dating app. Flirtatious behavior isn’t appropriate here; users who consistently attempt to turn platonic interactions into sexual/romantic ones may be removed for making others uncomfortable. (We of course support all sexual orientations, but Frienda’s purpose is platonic friendship. If romance is what you’re after, other apps are more suitable.)
4.1.8 Solicit money or run scams: Do not ask other users for money, donations, “gifts,” or any financial support. Common friendship-app scams include quickly moving to ask for money or favors – we prohibit this. Users should be very wary if someone they just met on Frienda asks for money; report such behavior.
4.1.9 Automated or Commercial Use: You may not use any robot, scraper, crawler, or other automated means to access Frienda or collect information. You also cannot use Frienda to gather data on users for any outside purpose. And you cannot sell or trade any aspect of your Frienda account (like “selling” your account or contacts).
4.1.10 Interfere with Service integrity: Do not attempt to hack or disrupt Frienda. This includes transmitting malware, performing denial-of-service attacks, or attempting to circumvent security or authentication measures. Similarly, do not exploit any bugs or vulnerabilities; report them to us.
4.1.11 Circumventing Restrictions: If your account is suspended or terminated, you must not create a new one without our permission. Also, if certain features are restricted, don’t use tricks to bypass those restrictions.
This list is not exhaustive. Basically, use common sense and kindness. If you engage in any misconduct that we, in our sole discretion, find harmful to the community or to the Service, we may consider it prohibited.
4.2 Enforcement Actions: Frienda reserves the right to enforce these rules. If you violate Sections 3 or 4 (or any part of these Terms), or if we, in good faith, suspect that you have violated them, we can take action, including but not limited to:
4.2.1 Removing or editing any prohibited content you have posted (messages, profile info, photos, etc.).
4.2.2 Issuing you a warning, in-app, via Telegram Bot or email.
4.2.3 Temporarily suspending your account or certain features (for example, we might prevent you from messaging for 24 hours if there’s a minor issue).
4.2.4 Permanently terminating your account (ban from the Service).
4.2.5 Involving Telegram: If your behavior also violates Telegram’s terms, we may report it to Telegram which could impact your Telegram account as well.
4.2.6 Reporting to law enforcement: If your conduct involves potential criminal acts (e.g., threats of violence, child exploitation, etc.), we will report it to the appropriate authorities and comply with investigations.
4.2.7 Taking any other remedial action allowed by law.
Our moderation team may use automated systems and human moderators to review content and reports. We have the right to remove any content that in our judgment violates our guidelines or these Terms, or is otherwise objectionable, without notifying you in advance.
We also reserve the right to terminate any account at our sole discretion, with or without notice, especially to protect other users or if we believe you are acting inconsistently with the spirit of Frienda or these Terms.
In most cases of account termination due to rule violations, you will not be entitled to any refund of unused subscription time or other benefits (consider it a consequence of the breach). Serious violations may result in an immediate ban without prior warning, depending on severity.
4.3 Reporting and Complaints: If you believe another user is violating these Terms or the Community Guidelines, please report them directly from their profile or contact us at support@frienda.au. We will review reports confidentially. We may not inform you of the outcome, but we take all reports seriously. Abuse of the reporting system (like false reports to harass someone) is itself a violation.
4.4 Appeals: If your account is terminated or suspended and you believe it was a mistake, you may contact us to request a review. We will at our discretion decide whether to reinstate your account. Our decision in such cases will be final. We are not obligated to provide any reasoning for account actions, though we strive to be fair and will generally have a good reason if we remove someone.
4.5 User Responsibility: Remember, you are responsible for your interactions. Frienda does not conduct background checks or verify every user’s identity or intentions. Exercise the same caution you would when meeting any stranger. Though we set rules and may moderate, we cannot guarantee every user adheres to them at all times. Use common sense (for example, when meeting in person, meet in a public place and tell a friend or family member). Frienda is not liable for user behavior (see Section 11), but we do want to know if someone is causing harm so we can take action.
5. User Content and Intellectual Property
5.1 Your Content: “Your Content” refers to any information or material that you post, submit, transmit, or otherwise make available on Frienda. This includes your profile text, photos, posts, and messages you send (excluding private Telegram messages outside the app – we don’t have access to those, only content within the Frienda interface or sent through Frienda’s features).
5.1.1 Ownership: You retain any ownership rights you have in Your Content. Frienda does not claim ownership of the content you provide. However, by providing Your Content on Frienda, you are granting us certain rights as described below.
5.1.2 License to Frienda: You grant to us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, use, display, reproduce, modify (for example, resize or crop photos), adapt, edit, publish, and distribute Your Content on the Service for the purposes of operating, developing, and promoting Frienda. We will of course respect your privacy settings; for instance, if something is only shared in a private group, we’re not going to broadcast it publicly. This license is necessary for us to provide the Service (e.g., to display your profile to other users, or to include a post you make in a community feed). We do not use Your Content for any other purposes without your permission. This license ends when you delete Your Content or your account, except to the extent Your Content has been shared with others and they have not deleted it or if it’s been retained in backup copies (see 5.4 Data Retention).
5.1.3 Your Content Warranties: You represent and warrant that you have all necessary rights to post Your Content and to grant us the above license. In plain terms, this means (a) the content is yours or you have permission from the owner to use it, and (b) posting it on Frienda will not infringe any third-party’s rights. For example, you shouldn’t upload a photo taken by someone else without their permission or post text copied from another website without rights. You also warrant that Your Content complies with these Terms and Community Guidelines – i.e., it’s not prohibited content. You agree to indemnify and hold Frienda harmless from any claims that Your Content infringes someone else’s intellectual property or privacy rights (see Section 11.3 for indemnification).
5.1.4 No Confidentiality: Except for certain personal data protected by our Privacy Policy, any content you share on Frienda is considered non-confidential and may be seen by other users. For instance, your profile and posts can be viewed by other members of the community (depending on settings). Don’t include sensitive personal info in your profile or posts that you wouldn’t want public. We are not responsible for what other users do with information you share publicly.
5.2 Frienda’s Content: Apart from user content, all other content on the Service is owned by us or licensed to us – this includes the Frienda name and logo, graphics, designs, code, text that we have written (such as these Terms and explanations in the app), and any curated or original content provided by Frienda. We collectively call this “Frienda Content.” Frienda (or its licensors) retains all rights in this content.
You are granted a limited, revocable license to access and use Frienda Content for your personal use of the Service. You may not copy, modify, distribute, or create derivative works from Frienda’s Content without our written permission, except as allowed by law. For example, you can’t scrape our app’s text or databases to create a competing service, and you can’t use our trademarks in a way that confuses people. All Telegram trademarks and logos are the property of Telegram; Frienda is not claiming any rights to those.
5.3 Other Users’ Content: Content that other users post (User Content) belongs to them, not to Frienda (unless it’s Frienda Content). You do not have a right to use other users’ content outside of Frienda. You are authorized to view and interact with others’ content through the Service for personal, non-commercial purposes. Do not reuse someone else’s posts or images without their permission. If you want to share someone’s profile externally, use the tools provided (if any) or get their consent.
5.4 Data Retention and Deletion: If you delete something you've uploaded or entered on Frienda, or if you delete your account, we will remove your personal data as outlined in our Privacy Policy. However, please note that:
5.4.1 Removed content might persist in backup copies for a reasonable period (though it will not be visible to others).
5.4.2 If you send messages or content to other users, those users may still have access to that content.
5.4.3 We might retain certain information as required by law or for legitimate business purposes. For instance, we may retain records of accounts banned for misconduct to prevent repeat abuse, or we may keep transactional records for accounting.
5.5 Feedback: If you choose to provide us with feedback, suggestions, or ideas about Frienda (“Feedback”), you agree that we are free to use and implement that Feedback without any compensation to you, and that you hereby grant us a perpetual, irrevocable, sublicensable license to incorporate and use your Feedback for any purpose. (This is simply to avoid any confusion that you’d be owed royalties if we implement a feature you suggested. We always appreciate user feedback.)
6. Privacy and Data Protection
6.1 Data Collection via Telegram: When you use Frienda on Telegram, Telegram shares certain data with us to launch the Mini App. By launching Frienda, you consent to Telegram providing us with: your Telegram user ID, public display name, username, profile photo, your language and Telegram app version info. Telegram may also indicate whether you have a Telegram Premium subscription. We use this data to prefill your Frienda profile during registration and personalize your experience.
6.2 Additional Data You Provide: To create an account and use Frienda, you must provide certain information to personalize your experience and ensure a safe community. By signing up, you consent to providing the following details: your name, which is automatically taken from your Telegram public display name; your date of birth, used to verify eligibility and tailor your experience; and the city where you live, which helps connect you with potential friends in your area. You must also provide your email, which is required for account management and support. Your Telegram username will be visible to your friends once they accept your friend request, and if you choose to add your Instagram account (optional), it will also be visible to your friends after they accept your request.
To complete your profile, you must upload at least three photos and select your personality type (introvert or extrovert). Additionally, you need to fill out three personal description sections, select your friendship goals from a predefined list to indicate what kind of friendships you are looking for, and provide a self-description using up to 20 emojis.
Finally, to ensure authenticity and safety within the community, you must complete a Face Verification process using AWS Rekognition. This step confirms that you are a real person and compares your live image with your uploaded photos.
This information is essential for creating your profile, fostering meaningful connections, and maintaining a safe and trusted community. Some profile details, such as your name, city, photos, personal description, and emojis, are visible to other users. You can update most of this information in your profile settings at any time, except for your name, date of birth, and city.
6.3 Sensitive Personal Data: Frienda does not require or request any sensitive personal data (such as government IDs, social security numbers, financial information, health information, etc.) for social networking. Please do not share such data on your profile or with others on Frienda. We are not liable for any consequences if you choose to publicly post sensitive info about yourself.
6.4 How We Use Your Data: We use the data we collect to:
6.4.1 Provide and operate the Service (e.g., show you profiles, match you with potential friends, deliver messages).
6.4.2 Safety and Moderation: monitor compliance with our Terms and remove violators. For example, our automated systems might scan profile text and messages for red flags (like known scam phrases or hate speech). Our human moderators might review reported content which includes your data.
6.4.3 Improve the Service: analyze usage patterns, fix bugs, and develop new features. Any analytics are typically done in aggregate form or with pseudonymized data.
6.4.4 Communicate with you: send you service notifications, or (if you opt-in) updates and news about Frienda. Notifications may be sent via Telegram (e.g., the bot sending you a message) or other contact info you provide.
6.4.5 Compliance: ensure we follow laws like GDPR – for example, we may process a request from you to delete your data (Section 6.8).
6.4.6 Prevent fraud/misuse: if we suspect an account is a bot or using a false identity, we might use data to investigate that.
Our Privacy Policy goes into more detail about our data practices. By using Frienda, you also agree to Frienda’s Privacy Policy, which is hereby incorporated into these Terms. If any conflict, Privacy Policy governs how we handle personal data.
6.5 Data Sharing & Disclosure: We do not sell your personal data. We may share certain data with:
6.5.1 Other Frienda users: Since Frienda is designed to help you connect with new friends, certain profile details you provide will be visible to other users. This includes your name, city, profile photos, personal description, and emojis. If you and another user become friends, they may have access to additional information, such as your Telegram username and, if added, your Instagram account. Use your judgment when sharing personal details on your profile, as they will be visible within the community.
6.5.2 Service Providers: We use third-party service providers to help operate Frienda (for example, hosting servers, analytics tools, content moderation tools). These providers may process your data on our behalf, under strict data protection agreements. They cannot use your data for anything outside of providing services to us. We ensure they meet high security standards.
6.5.3 Telegram: Because Frienda runs on Telegram, some data flows through Telegram’s systems. For instance, your communications might be transmitted via Telegram. Telegram also will know that your Telegram ID launched Frienda (for analytics on their side). All use of Telegram is subject to Telegram’s Privacy Policy. We do not send Telegram any more data than necessary; if anything, Telegram is sending us data as described. We will comply if Telegram requests information as required to enforce their policies or for safety.
6.5.4 Legal Obligations: If we are required by law enforcement or court order to release data, we may do so. If we believe disclosure is necessary to prevent serious harm (e.g., in response to a valid emergency request regarding someone’s safety), we may also disclose limited data.
6.5.5 Business Transfers: If SUMMEET PTY LTD is involved in a merger, acquisition, or sale of assets, your data may be transferred to the successor entity. We will ensure the new owner has to honor these Terms and the Privacy Policy with respect to your data, or we’ll notify you and give an opportunity to opt-out or delete your data before transfer.
6.6 GDPR and International Users: If you are in the European Economic Area, UK, or other regions with data protection laws, you have rights under GDPR or equivalent laws – such as the right to access your data, rectify inaccuracies, erase data, restrict or object to processing, and portability of your data. Frienda is committed to respecting those rights. Please contact us (Section 7) to exercise any data subject rights. For deletion requests, note that we will also arrange deletion of data stored with our third-party processors and will confirm when completed (within the legally required timeframes).
Our legal bases for processing personal data include: your consent (e.g., for optional profile fields or location, which you can withdraw at any time by deleting that info or stopping sharing), contractual necessity (we process your basic data to deliver the service you signed up for – these Terms form a contract), and legitimate interests (like ensuring security and preventing fraud, or improving the app – we balance these interests with your privacy rights).
We transfer and store data on servers in the EU. If you reside outside of the country where our servers are located, we rely on legal mechanisms for international transfer (such as standard contractual clauses, as applicable).
6.7 Security: We take reasonable measures to secure your personal data. This includes encryption of data in transit (communications between Telegram, you, and our servers are encrypted via Telegram’s protocols and HTTPS) and encryption at rest for sensitive information. We implement access controls so that only authorized personnel or processors can access user data, and solely for permitted purposes. However, no service can be 100% secure – you accept the inherent risks of online data sharing. You are responsible for keeping your Telegram account secure, as mentioned, because if someone gains access to your Telegram, they could impersonate you on Frienda.
6.8 Account Deletion: You may delete your Frienda account at any time in the app’s settings or you can request deletion by contacting support. Upon deletion:
6.8.1 Your Frienda profile will be removed from view (other users won’t see you anymore).
6.8.2 We will dissociate your data from your Telegram ID and cease active processing of your personal data.
6.8.3 We will delete personal data we have stored, except as needed to comply with legal obligations or our legitimate interests (as described in 5.4 Data Retention). For instance, we might keep a log that an account with Telegram ID XYZ was banned or deleted on a certain date, to prevent re-registration abuse, but that log won’t contain your profile details or personal content.
6.8.4 Content you contributed that is part of another user’s experience (like messages in their inbox) will generally remain for them, but attributed to a “Deleted User” or similar, without your identity.
If you simply uninstall Telegram or remove the Mini App, that does not automatically delete your data with us (Telegram may still retain the mini app token). To fully delete, use our delete option or contact us.
For more information, read our Privacy Policy. By using Frienda, you acknowledge that you have read it (or at least this section) and you consent to our data practices as described.
7. Contacting Frienda and Support
7.1 Customer Support: If you encounter any issues with the Service or other users, or have questions about these Terms or Frienda’s policies, please contact us. Our support email is: support@frienda.au. You can also reach out through the Telegram.
We strive to respond to inquiries within a reasonable time. Support is provided in English and Russian – please write in one of these languages for fastest assistance.
7.2 Reporting Violations: As noted, use the in-app report feature or email us to report any content or behavior that violates these Terms. Provide as much detail as possible (user’s Telegram username or Frienda profile name, description of what happened, screenshots if available, etc.). We will handle reports confidentially and will not share your identity to the reported user except as needed (for example, if law enforcement is involved or with your consent).
7.3 Communications from Frienda: By using the Service, you agree that we may send you important notices or communications regarding your account or these Terms through Telegram (e.g., the Frienda Telegram Bot might message you) or via email. These may include confirmations, account alerts, or notices of changes to these Terms or to our services. These are considered part of our contractual relationship. We may also send optional promotional messages (such as newsletters or new feature announcements) – you will have the ability to opt out of those.
7.4 Language: These Terms are provided in English. If we provide a translation in another language (for convenience), the English version will govern in case of any conflict or ambiguity.
8. Third-Party Services and Links
8.1 Telegram: Frienda is a Telegram Mini App hosted within Telegram, which is a third-party service not controlled by us. Your use of Telegram is governed by Telegram’s own Terms of Service and Privacy Policy. We are not responsible for Telegram’s services, servers, or any downtime or data loss that occurs on Telegram’s side. By using Frienda, you acknowledge that Telegram’s terms also apply to your usage (for example, Telegram’s terms regarding lawful use, acceptable content, etc., are in addition to our rules). If Telegram bans you or shuts down its platform or the Mini App feature, Frienda would become inaccessible to you and possibly cease operation entirely – that is outside our control and we shall not be liable for such disruptions.
8.2 Links to Other Websites: Frienda might occasionally contain links to third-party websites or services (for example, a link to our official website for a full Privacy Policy). We do not endorse or have control over third-party sites. If you click a link and leave Telegram/Frienda, you do so at your own risk. We are not responsible for any content or practices of third-party websites. We advise you to review the terms and privacy policies of any external sites you visit.
8.3 Third-Party Content: Users might post content that includes third-party materials (like a quote, or an image from the internet). We are not responsible for verifying the ownership of such content, but if we are notified of an IP infringement, we will act (see Section 8.5).
8.4 Integration with Device Features: As a Telegram Mini App, Frienda may utilize certain Telegram or device features (like location, camera for taking a profile photo, etc.) with your consent. Those are technically third-party components (the phone’s OS, Telegram’s API). We’ll only use these via provided interfaces and with permission. If something goes wrong at that level (e.g., your GPS gives incorrect data), that’s not our liability, though we’ll try to handle errors gracefully.
8.5 Copyright Infringement (DMCA) Policy: We respect intellectual property rights. If you believe that any content on Frienda infringes your copyright or other IP rights, please notify us with details (a proper DMCA notice if applicable: include your contact info, identification of the work infringed and the content infringing, a statement of your rights, and your good faith belief of no authorization). We will promptly remove or disable access to allegedly infringing content and terminate repeat infringers’ accounts (Frienda will follow principles similar to 17 U.S.C. § 512 of the DMCA). Our designated copyright agent can be reached at support@frienda.au.
9. Termination of Service
9.1 User Initiated Termination: You may stop using Frienda at any time. You can simply cease to launch the app, or you can delete your Frienda account as described in Section 6.8. If you delete Telegram without deleting your Frienda account, your data might remain until we determine the account is inactive for an extended period or you contact us. If you wish to ensure deletion, please explicitly delete your Frienda account or contact support.
9.2 Frienda Initiated Termination or Suspension: We may suspend or terminate your access to Frienda (or certain features of it) at any time, with or without notice, if:
9.2.1 You have violated these Terms or our Guidelines (as discussed in Section 4).
9.2.2 We believe your use may cause harm, legal liability, or disruption (even without a clear violation – e.g., if we suspect your account was hacked or is being used for spam).
9.2.3 Required by law or by instruction from Telegram (for instance, if Telegram informs us that your account is engaged in bot abuse or if we need to comply with sanctions).
9.2.4 For extended inactivity (if accounts are unused for over 12 months, we may deactivate them to free up resources).
9.2.5 We decide to discontinue the Frienda service entirely (though we hope that won’t happen, if it does, we’ll strive to notify users in advance).
In case of a minor violation or issue, we may first suspend your account (making it inactive or hidden) and notify you, giving you a chance to respond or remedy the issue (if we deem appropriate). For severe violations or illegal activity, termination will be immediate.
9.3 Effect of Termination: If your account is terminated by us, you lose access to Frienda entirely. You will not be able to retrieve any content or information you had on the app (so if there are important contacts, get their info before that happens). We may maintain some record of your termination (such as your Telegram ID and reason for ban) to prevent circumvention or for legal records.
If you had a subscription at the time of termination:
9.3.1 If we terminate you for violating the Terms, you will not receive a refund for any remaining period on your subscription (consider it liquidated damages for our time and harm to the community). We also reserve the right to offset any potential refund against costs or damages incurred due to your conduct.
9.3.2 If termination was not due to your breach (for example, we shut down Frienda entirely or Telegram ended the Mini App program), we may provide a pro-rata refund for any remaining subscription term, if feasible. We’ll notify you of how to claim any such refund (likely via the payment method or an external process since you might not access the app).
9.4 Survival: The following sections of these Terms will survive termination of your account or the Service: Sections 5 (as it pertains to licenses you granted – though those end with deletion of content, we retain any rights needed to resolve issues), 6 (Privacy, to the extent we retain data), 8 (Third-Party and liability provisions), 9.4 (this survival clause), 10 (Disclaimers), 11 (Liability and Legal), and 12 (General provisions). In short, any terms which by their nature should continue after termination will continue to apply, including our rights to use Feedback, any liability limitations, and choices of law or dispute resolution mechanisms.
9.5 Post-Termination Contact: If your account is terminated, please refrain from creating a new account or accessing Frienda by any other means unless you have our written permission. We also reserve the right to inform other users with whom you interacted of your termination if that’s relevant for their safety (for example, if we banned you for harassment and you had ongoing conversations, we might let the other parties know you’re no longer on the platform).
10. Disclaimers of Warranty
10.1 Use at Your Own Risk: Frienda is provided on an “as is” and “as available” basis. While we strive to provide a great service, we do not make any promises or guarantees that the Service will be uninterrupted, error-free, or meet your expectations. Specifically:
10.2 No Warranty of Results: We make no warranty that you will successfully find friends or that any connections you make will be satisfactory or safe. The outcome depends largely on user interactions which we do not control. You accept that any relationships or meetings are solely your responsibility and we only facilitate the introduction.
10.3 Downtime and Errors: We disclaim any warranty that Frienda will always be available or free of technical issues. We might experience outages, bugs, or data loss. We will try to fix issues promptly, but we cannot guarantee perfection. By using Frienda, you acknowledge technology has risks and you won’t hold us liable for minor glitches or temporary downtime.
10.4 No Warranty of Non-Infringement or Accuracy: We do not guarantee that content on Frienda (including user content) is accurate, true, or non-infringing. For example, we don’t warrant that each user is who they claim or that their statements are true. Proceed with a healthy skepticism and caution. While we attempt to moderate, we do not warranty the Service as a whole is free of inappropriate content at all times.
10.5 Merchantability and Fitness: To the fullest extent allowed by law, we disclaim any implied warranties of merchantability (that the service is of acceptable quality) and fitness for a particular purpose (that it suits your specific needs). For example, if you are using Frienda for networking in a professional sense, we don’t guarantee it will meet that purpose as it’s mainly for casual friendships.
10.6 Security: We disclaim any warranty that our security measures will be unbreachable. Though we take precautions, no platform is 100% secure. You accept the risk that data could be compromised by unforeseen attacks and we do not guarantee complete security.
10.7 Third-Party Components: Telegram’s infrastructure and any third-party libraries or APIs are outside our control. We make no warranty on their behalf. There may be times Frienda can’t function due to a Telegram issue or a third-party outage. That is not a breach of our obligations to you.
Some jurisdictions do not allow the exclusion of certain warranties, so some of these disclaimers may not fully apply to you. But in such cases, we still limit warranties to the maximum extent permitted by applicable law.
11. Limitation of Liability and Indemnification
11.1 Limitation of Liability: In no event shall Frienda (or SUMMEET PTY LTD, its officers, directors, employees, or agents) be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of (or inability to use) Frienda. This includes, without limitation, damages for lost opportunities, lost friendships (if, say, a misunderstanding occurs), emotional distress, loss of data, or loss of goodwill, or the cost of substitute services.
To the extent permitted by law, our total cumulative liability to you for any claims arising from or related to the Service is limited to the greater of: (a) the total amount (if any) you paid to us in the 6 months immediately preceding the event giving rise to the claim, or (b) USD $50 (or equivalent in local currency).
For example, if you paid $10 for a premium subscription and something happened, our liability will not exceed $50. If you never paid anything, our liability is capped at $50.
Exceptions: We do not exclude or limit our liability for things that cannot be excluded by law. For instance, in some jurisdictions, liability for death or personal injury caused by negligence, or for willful misconduct, cannot be limited – we obviously would be responsible to the extent we directly caused such harm. Similarly, any statutory warranties or remedies that cannot be excluded remain in effect (though as said, we provide the Service as is, so these are rarely applicable).
However, because Frienda is a platform where users interact with each other, you agree that we are not liable for the conduct of any user or third party. If you get into a dispute with another user or someone harms you, we are not responsible for those damages. We do vet users beyond what is described; the risk of dealing with others is something you knowingly assume. (That said, we absolutely care about user safety and will help in enforcing rules or providing information to authorities in emergencies, but we aren’t financially liable for users’ actions.)
Also, since Frienda is free to use (with optional paid features) and we do not physically organize meetups or handle transactions between users, our role is limited.
11.2 No Liability for Platform or External Causes: We will not be liable for any failure or delay in performance of our obligations if it’s caused by conditions beyond our reasonable control (“force majeure”), such as: natural disasters, war, acts of terrorism, civil disturbances, legal or regulatory actions (e.g., Telegram or a government shutting down the service), internet or power outages, or pandemics. Additionally, if Telegram decides to terminate or restrict the Mini App functionality, we aren’t liable for the consequences of that on our Service beyond possibly refunding unused subscriptions as noted.
11.3 Indemnification: You agree to indemnify, defend, and hold harmless Frienda (SUMMEET PTY LTD and its affiliates, and our and their respective officers, directors, employees, and agents) from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorney’s fees) that arise out of or relate to:
11.3.1 Your use of Frienda in violation of these Terms or any law.
11.3.2 Your Content that you upload/provide (for example, if you post content that infringes someone’s rights and they sue us, or if you defame someone and they bring a claim).
11.3.3 Any breach of your representations or warranties under these Terms (e.g., the promise that you have rights to the content you post, or that you’re 18+ and not barred from using the service).
11.3.4 Any interactions or disputes between you and other users (to the extent a third-party claim is filed against us as a result).
We reserve the right to handle our legal defense as we see fit, including choosing our counsel, in any indemnified matter. In such a case, you agree to cooperate with us and not to settle any claim that involves us without our prior written consent.
This indemnity obligation continues after you stop using Frienda or delete your account, in regard to matters that occurred during your use.
11.4 Compliance with Laws: We also want to clarify that nothing in these Terms will limit any statutory consumer rights you might have that by law cannot be limited. If you are a consumer in the EU, for instance, you might have certain rights under consumer protection laws that cannot be waived. These Terms are intended to comply with applicable law and will be interpreted accordingly. If a court finds any part of these liability sections unenforceable, the rest remains in effect to the extent allowed.
12. General Provisions
12.1 Amendments to Terms: We may revise or update these Terms from time to time. If we make material changes, we will provide you with notice – for example, by posting the updated Terms in the Frienda app or sending you a Telegram message or email notification. Your continued use of Frienda after the new Terms are effective constitutes your acceptance of them. If you do not agree to any update, you must stop using the Service and delete your account. We encourage you to review the Terms periodically. The “Last Updated” date at the top indicates when changes were last made.
12.2 Governing Law: These Terms, as well as any dispute arising from or relating to them or the use of Frienda, will be governed by and interpreted in accordance with the laws of New South Wales, Australia, without regard to its conflict of laws principles. If you are a consumer residing outside of Australia, this choice of law does not override any mandatory consumer protection laws in your country of residence.
12.3 Jurisdiction and Venue: Any disputes arising from or relating to these Terms or the use of Frienda will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia. By using the Service, you agree to submit to the personal jurisdiction of these courts. If you are a consumer residing in the European Union, you may also bring proceedings in the courts of your country of residence, as permitted by applicable law.
12.4 No Class Actions: To the fullest extent permitted by applicable law, you agree that any claims or disputes must be brought individually and not as part of a class, collective, or representative action. Class arbitrations and class actions are not permitted. If a court finds that this section is unenforceable in a specific case, only that portion will be severed, and the rest of the Terms will remain in effect.
12.5 No Waiver: Our failure to enforce any part of these Terms is not a waiver of our right to later enforce that or any other part. A waiver is only effective if in writing and signed by our authorized representative.
12.6 Severability: If any provision of these Terms is held to be unlawful, void, or unenforceable, then that provision is deemed severable from these Terms and the remaining provisions shall remain in full force. We may amend the invalid provision to one that closely reflects the original intent and is enforceable, if possible.
12.7 Relationship of Parties: You and Frienda are independent contracting parties. These Terms do not create any agency, partnership, joint venture, or employment relationship. You have no authority to bind us in any respect.
12.8 Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign these Terms (in whole or in part), or any rights or obligations hereunder, to any third party as part of a merger, acquisition, sale of business, or by operation of law or otherwise. These Terms will bind and insure to the benefit of the parties, their successors, and permitted assigns.
12.9 Entire Agreement: These Terms (along with the incorporated Community Guidelines, Privacy Policy, and any additional terms disclosed for specific features or promotions) constitute the entire agreement between you and Frienda regarding the Service. They supersede any prior agreements or understandings (written or oral) about the Service. In case of conflict between these Terms and any other rules or content on the Service, these Terms govern.
12.10 Contact Information: The Service is operated by SUMMEET PTY LTD, an Australian company registered at Level 35, One International Towers, 100 Barangaroo Avenue, Sydney, NSW, 2000, Australia. You can contact us by mailing this address or by emailing us at support@frienda.au for any inquiries related to these Terms or the Service.
For users in the European Union, if required under applicable data protection laws, we will designate a local representative or provide a specific contact for GDPR-related inquiries. Details will be made available in our Privacy Policy or upon request.
12.11 User Community Guidelines: For ease of reference, our key Community Guidelines (as discussed in Section 3) may be presented separately in the app. Those guidelines, as updated, form part of these Terms. By agreeing to these Terms, you also agree to follow the Community Guidelines. If we update the Guidelines to address new issues or clarify rules, we will post the updated version in-app; continued use of Frienda signifies acceptance of the updated Guidelines.
12.12 Conflict between Languages: These Terms may be translated into other languages for your convenience (for example, a Russian version). In the event of any discrepancy or conflict between the English version and a translated version, the English version will prevail to the extent not prohibited by local law.
Welcome to Frienda!
Frienda is a social networking Mini App on Telegram designed to help users find new friends in a safe and welcoming environment. These Terms of Use (“Terms”) govern your access to and use of Frienda (the “Service”). By launching or using Frienda through Telegram, you agree to these Frienda Terms as well as Telegram’s Terms of Service and policies governing Mini Apps. If you disagree with these Terms, please do not use Frienda.
We have organised these Terms into sections for clarity:
1. Service Overview and Eligibility
1.1 Service Provider: Frienda is operated by SUMMEET PTY LTD, doing business as FRIENDA and WOWREELS (“we” or “us”) as an independent service on the Telegram platform. Frienda is a Telegram Mini App, which means it runs within Telegram but is provided by us as a third-party Service Provider (SP). Telegram is not responsible for Frienda’s content or services.
1.2 Purpose of Frienda: Frienda’s mission is to facilitate meaningful friendships among women. It is a women-centric social space where users can connect, chat, and meet new friends. All individuals who identify as women are welcome here. We aim to provide a comfortable, safe community for our users.
1.3 Gender Focus: Frienda is intended for women and those who identify as women to maintain this community ethos. Registration is generally limited to users who identify as female as a measure to cultivate a trusted environment for our audience. This policy is implemented as a positive action to support women’s social networking opportunities in line with applicable laws. However, Frienda will comply with all applicable anti-discrimination laws. In certain jurisdictions, we may not restrict access by gender if it is not permitted. (See Section 11.4 on compliance with local laws.)
1.4 Age Requirement: You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use Frienda. By using the Service, you represent and warrant that you are 18 or older and have the legal capacity to enter into this agreement. Minors are not allowed. We do not knowingly collect personal data from anyone under 18. If you are under 18, do not attempt to register or use the Service.
1.5 Other Eligibility Criteria: By using Frienda, you also represent that (a) you have not been previously suspended or removed from Frienda for violating these Terms or our Community Guidelines, and (b) you are not prohibited by law from using the Service. You agree that your use of Frienda complies with all applicable laws and regulations.
1.6 Account Registration: To use Frienda, you do not need a separate username/password – the Service connects through your Telegram account. When you first launch Frienda, your Telegram profile information (name and username) is used to initiate your account. To complete your registration, you must provide additional required information. You must have an active Telegram account to use Frienda, and by launching Frienda, you authorise us to use your Telegram profile data as described in Section 6 (Privacy). You agree to keep your Telegram account secure (protect your Telegram login credentials) since Frienda relies on your Telegram identity. If your Telegram account is compromised or banned, your access to Frienda will be affected.
1.7 Accurate Information: Any additional profile information you provide in Frienda (such as answering profile questions, adding a bio or photos, etc.) must be truthful and accurate. Do not impersonate anyone or provide false details. You agree to update any information that becomes inaccurate or misleading. You understand that presenting yourself honestly is crucial to building trust on Frienda – fake profiles, false information, or impersonation are prohibited and can lead to account termination (see Section 4).
1.8 One Account Rule: You may only use one Frienda account linked to your Telegram account. Creating multiple accounts for deceptive purposes is not allowed. If we find that you have multiple accounts or are using bots or automation to create accounts, we may terminate your access.
2. Using Frienda – Features and Conduct
2.1 Allowed Uses: Frienda is designed for personal, non-commercial use to help you meet and connect with new friends. You can browse profiles, send friend requests, and, once your request is accepted, exchange messages either through Telegram or within the app (if available). Frienda also offers other features to support meaningful friendships. By using the Service, you agree to use it only for its intended purpose and to refrain from any activities that could harm the platform or its users (see prohibited activities in Section 4).
2.2 Community Guidelines: Frienda has Community Guidelines that set the ground rules for interaction on the platform. These Guidelines are incorporated into these Terms by reference, meaning you must follow them just as you follow them. They are designed to ensure Frienda remains a friendly, safe, and inclusive community. We summarise key points here (Section 3). Please review them carefully – they apply to all user content, communications, and behaviour on Frienda.
2.3 In-App Purchases and Subscriptions: Frienda may offer optional premium features or subscriptions (“Frienda Premium”) to enhance your experience (for example, additional profile boosts, unlimited connections, etc.). If you choose to make a purchase, you will do so via Telegram’s payment system or an integrated third-party payment provider. Additional terms (such as subscription duration, pricing, auto-renewal, and cancellation policies) will be presented at the time of purchase. By completing a transaction, you agree to pay the indicated fees and abide by those additional terms.
2.3.1 Auto-Renewal: Unless otherwise stated, subscriptions will automatically renew at the end of each term (e.g. weekly, monthly or quarterly), and your payment method will be charged until you cancel. You can cancel your subscription anytime in the app’s settings. Cancellation will take effect at the end of the current paid term, and you will not be charged for the next term. We do not typically provide refunds for partial periods unless required by law, so when you cancel, you will retain access to premium features until the current term ends.
2.3.2 Billing & Payment Processing: Payments in Frienda are facilitated by Telegram’s Payment Platform and processed by third-party payment providers, not by Frienda directly. Any financial transaction is also subject to the payment processor’s terms of service and privacy policy. Frienda does not receive or store your payment card details; we only get confirmation of payment and the necessary information to enable your premium features. Please contact us and/or the payment provider if you have any billing disputes. (See Section 11 for limitation of our liability regarding third-party services.)
2.4 Platform Dependency: Frienda is a Telegram Mini App, so its functionality depends on Telegram. You must have Telegram installed and abide by Telegram’s rules while using Frienda. Certain features (like sending a message to a new friend) may redirect you to a Telegram chat with that user. If Telegram’s platform is down or Telegram restricts your account, Frienda will be unavailable. We have no control over Telegram’s services, so we cannot guarantee Frienda’s availability independent of Telegram.
2.5 Updates and Changes: We may update Frienda’s features over time (adding, modifying, or removing functionalities). We’ll try to inform you of significant changes that affect how you use the service. Continuing to use Frienda after an update signifies your acceptance of any changes to features or these Terms. You may need to update your Telegram app to access the new features of Frienda. We are not responsible if failing to update Telegram or Frienda results in incompatibility or reduced functionality.
3. Frienda Community Guidelines
We are committed to maintaining a positive, respectful community. By using Frienda, you agree to interact with others according to these principles:
3.1 Be Friendly and Respectful: Treat all other users with kindness and respect. Harassment, bullying, and personal attacks are strictly prohibited. You must not insult, threaten, or incite hatred against anyone. Any content or communication that “could be deemed offensive or is likely to harass, upset, embarrass, alarm, or annoy” another person is not allowed. Keep conversations civil, even if you disagree. If someone requests you to stop a certain behavior (e.g. pestering them after they decline an invite), respect their boundaries.
3.2 Inclusivity and Safe Space: Frienda is a space oriented towards women’s friendships. To keep it a safe and comfortable atmosphere, we limit participation to users who identify as women (see Section 1.2). Hate speech or discrimination of any kind is forbidden. This includes any negative or prejudiced content or treatment based on someone’s gender, race, ethnicity, nationality, religion, sexual orientation, gender identity, age, disability, or any other characteristic. You may not use slurs or epithets targeting any group. Frienda celebrates diversity among women – all our users deserve to feel welcome and safe regardless of their background. Violation of this rule (for example, sexist or racist remarks) will result in content removal and likely account removal.
3.3 Privacy and Personal Boundaries: Respect the privacy of others. Do not share anyone else’s personal information without their explicit permission. This includes real full names, phone numbers, addresses, workplaces, photos of them, or any identifying details that they have not made public on their Frienda/Telegram profile. Doxxing (revealing someone’s personal info to harass or endanger them) is strictly forbidden. Additionally, no stalking or unwanted contact: if someone has blocked you or indicated they don’t want further interaction, do not try to circumvent that block or continue contacting them through other means. Use Frienda’s block or report features if someone is bothering you (and honor others’ use of those features).
3.4 No Spam or Solicitation: Frienda is for genuine personal connections, not for advertising or recruiting. You must not send unsolicited promotional messages, mass messages, or repetitively post the same content. Commercial solicitation (trying to sell products, promote businesses, or drive people to other platforms) is not allowed unless we have expressly permitted certain promotions (which is unlikely in this context). Chain letters, pyramid schemes, or any fraudulent schemes are forbidden. We aim to keep Frienda free of junk content – any behavior that resembles spam (e.g. sending the same “check out my site” message to many users) will lead to warnings or bans.
3.5 Authenticity and Honesty: Be real. You agree not to create fake profiles or misrepresent who you are. Do not create an account for anyone other than yourself (no catfishing). You should use your own photos on your profile – do not use someone else’s image or a celebrity photo as if it were you. All information in your profile should be accurate to the best of your knowledge. Also, do not deliberately mislead other users during conversations. Our community is built on trust; if we determine that you have seriously misled users or the platform (e.g., lying about your identity, marital status, or intentions in a harmful way), we may terminate your account. Note: Parody or obvious pseudonymous content likely has no place on Frienda; this isn’t a platform for roleplay or anonymity to harass others.
3.6 Appropriate Content: Keep content and language appropriate. Do not post or send content that is obscene, pornographic, or excessively violent. Sexual content: Frienda is not a dating app, and explicit sexual content is unwelcome. Any form of sexual harassment (such as unsolicited sexual comments or images) will result in an immediate ban. You may discuss adult topics in context, but sharing pornography or graphic content is disallowed. Similarly, content that glorifies violence or self-harm is prohibited (we encourage support and positivity). We also ban any content that promotes illegal activities or extremist ideologies. Basically, content on Frienda should be PG-13 and suitable for a general audience of adult women looking for friends.
3.7 One-on-One Chat Etiquette: If Frienda allows you to message other users (either within the app or by initiating a Telegram chat), be respectful in private communications too. The guidelines against harassment, hate, and inappropriate content fully apply to private messages. Just because something is 1:1 doesn’t mean it can violate our rules. If a user reports abusive DMs, we will enforce the rules as if it were public.
3.8 No Scamming or Malicious Activity: You must not use Frienda to deceive others out of money or personal data (no scams, phishing, or fraud). Also, do not distribute malware, viruses, or do anything to disrupt the service for others. Hacking, attempting to scrape data, or reverse-engineering our software is prohibited. If you discover a vulnerability, report it to us responsibly instead of exploiting it.
3.9 Conflict Resolution: In any community, disagreements can happen. If you find yourself in a conflict with another user, do your best to resolve it calmly or disengage. If you're not getting along with someone, you can remove them as a friend or stop communicating. If someone seriously crosses your boundaries or violates the rules, you can report them directly from their profile or contact Frienda support (see Section 7 for details). We will review reports and mediate or take action as needed. We encourage users not to engage in public drama or vigilantism (e.g., naming-and-shaming someone in a group) – let our team handle serious violations privately. We reserve the right to remove users who are creating significant conflict or discomfort for others, as stated in the next section.
These guidelines are here to foster a friendly community. By using Frienda, you agree to uphold these principles. Keep in mind that these guidelines aren’t exhaustive—their core purpose is to promote kindness, respect, and safety. We may update the Community Guidelines from time to time, and such updates will be effective once posted in the app or our website.
4. Prohibited Uses and Enforcement
To protect our community, we need to spell out some strictly prohibited activities (some overlap with the guidelines above):
4.1 Prohibited Content and Behavior: You may NOT do any of the following on Frienda:
4.1.1 Harass, bully, or harm others: No abusive, threatening, or stalking behavior. This includes “brigading” (coordinating attacks on a user) or encouraging others to harass someone.
4.1.2 Discriminate or use hate speech: No derogatory or slur-filled content attacking anyone’s protected characteristics (race, religion, sex, gender identity, sexual orientation, disability, etc.).
4.1.3 Post illegal or dangerous content: This covers anything unlawful – e.g. instructions to commit crimes, terrorism advocacy, child exploitation material (which will be reported to authorities immediately), etc. Also, no content that encourages self-harm or harm to others.
4.1.4 Impersonation and Misrepresentation: Don’t pretend to be someone else or falsely claim endorsements or affiliations. You also can’t fake your location or identity to mislead others. Using a VPN for privacy is fine, but manipulating your location to appear somewhere you’re not goes against the spirit of the app.
4.1.5 Spam or solicit: No unsolicited bulk messages, advertising, fundraising requests, or other spammy conduct (as noted in 3.4).
4.1.6 Post others’ private info or intellectual property: No doxxing (posting personal data of others) and no uploading content (like photos or text) that you don’t have rights to. For example, don’t upload a picture you found on Google or a meme with someone else’s copyright without permission. Definitely no posting of other users’ chat messages or photos without their consent (keep private conversations private).
4.1.7 Use the Service for dating or sexual advances: Frienda is not a dating app. Flirtatious behavior isn’t appropriate here; users who consistently attempt to turn platonic interactions into sexual/romantic ones may be removed for making others uncomfortable. (We of course support all sexual orientations, but Frienda’s purpose is platonic friendship. If romance is what you’re after, other apps are more suitable.)
4.1.8 Solicit money or run scams: Do not ask other users for money, donations, “gifts,” or any financial support. Common friendship-app scams include quickly moving to ask for money or favors – we prohibit this. Users should be very wary if someone they just met on Frienda asks for money; report such behavior.
4.1.9 Automated or Commercial Use: You may not use any robot, scraper, crawler, or other automated means to access Frienda or collect information. You also cannot use Frienda to gather data on users for any outside purpose. And you cannot sell or trade any aspect of your Frienda account (like “selling” your account or contacts).
4.1.10 Interfere with Service integrity: Do not attempt to hack or disrupt Frienda. This includes transmitting malware, performing denial-of-service attacks, or attempting to circumvent security or authentication measures. Similarly, do not exploit any bugs or vulnerabilities; report them to us.
4.1.11 Circumventing Restrictions: If your account is suspended or terminated, you must not create a new one without our permission. Also, if certain features are restricted, don’t use tricks to bypass those restrictions.
This list is not exhaustive. Basically, use common sense and kindness. If you engage in any misconduct that we, in our sole discretion, find harmful to the community or to the Service, we may consider it prohibited.
4.2 Enforcement Actions: Frienda reserves the right to enforce these rules. If you violate Sections 3 or 4 (or any part of these Terms), or if we, in good faith, suspect that you have violated them, we can take action, including but not limited to:
4.2.1 Removing or editing any prohibited content you have posted (messages, profile info, photos, etc.).
4.2.2 Issuing you a warning, in-app, via Telegram Bot or email.
4.2.3 Temporarily suspending your account or certain features (for example, we might prevent you from messaging for 24 hours if there’s a minor issue).
4.2.4 Permanently terminating your account (ban from the Service).
4.2.5 Involving Telegram: If your behavior also violates Telegram’s terms, we may report it to Telegram which could impact your Telegram account as well.
4.2.6 Reporting to law enforcement: If your conduct involves potential criminal acts (e.g., threats of violence, child exploitation, etc.), we will report it to the appropriate authorities and comply with investigations.
4.2.7 Taking any other remedial action allowed by law.
Our moderation team may use automated systems and human moderators to review content and reports. We have the right to remove any content that in our judgment violates our guidelines or these Terms, or is otherwise objectionable, without notifying you in advance.
We also reserve the right to terminate any account at our sole discretion, with or without notice, especially to protect other users or if we believe you are acting inconsistently with the spirit of Frienda or these Terms.
In most cases of account termination due to rule violations, you will not be entitled to any refund of unused subscription time or other benefits (consider it a consequence of the breach). Serious violations may result in an immediate ban without prior warning, depending on severity.
4.3 Reporting and Complaints: If you believe another user is violating these Terms or the Community Guidelines, please report them directly from their profile or contact us at support@frienda.au. We will review reports confidentially. We may not inform you of the outcome, but we take all reports seriously. Abuse of the reporting system (like false reports to harass someone) is itself a violation.
4.4 Appeals: If your account is terminated or suspended and you believe it was a mistake, you may contact us to request a review. We will at our discretion decide whether to reinstate your account. Our decision in such cases will be final. We are not obligated to provide any reasoning for account actions, though we strive to be fair and will generally have a good reason if we remove someone.
4.5 User Responsibility: Remember, you are responsible for your interactions. Frienda does not conduct background checks or verify every user’s identity or intentions. Exercise the same caution you would when meeting any stranger. Though we set rules and may moderate, we cannot guarantee every user adheres to them at all times. Use common sense (for example, when meeting in person, meet in a public place and tell a friend or family member). Frienda is not liable for user behavior (see Section 11), but we do want to know if someone is causing harm so we can take action.
5. User Content and Intellectual Property
5.1 Your Content: “Your Content” refers to any information or material that you post, submit, transmit, or otherwise make available on Frienda. This includes your profile text, photos, posts, and messages you send (excluding private Telegram messages outside the app – we don’t have access to those, only content within the Frienda interface or sent through Frienda’s features).
5.1.1 Ownership: You retain any ownership rights you have in Your Content. Frienda does not claim ownership of the content you provide. However, by providing Your Content on Frienda, you are granting us certain rights as described below.
5.1.2 License to Frienda: You grant to us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, use, display, reproduce, modify (for example, resize or crop photos), adapt, edit, publish, and distribute Your Content on the Service for the purposes of operating, developing, and promoting Frienda. We will of course respect your privacy settings; for instance, if something is only shared in a private group, we’re not going to broadcast it publicly. This license is necessary for us to provide the Service (e.g., to display your profile to other users, or to include a post you make in a community feed). We do not use Your Content for any other purposes without your permission. This license ends when you delete Your Content or your account, except to the extent Your Content has been shared with others and they have not deleted it or if it’s been retained in backup copies (see 5.4 Data Retention).
5.1.3 Your Content Warranties: You represent and warrant that you have all necessary rights to post Your Content and to grant us the above license. In plain terms, this means (a) the content is yours or you have permission from the owner to use it, and (b) posting it on Frienda will not infringe any third-party’s rights. For example, you shouldn’t upload a photo taken by someone else without their permission or post text copied from another website without rights. You also warrant that Your Content complies with these Terms and Community Guidelines – i.e., it’s not prohibited content. You agree to indemnify and hold Frienda harmless from any claims that Your Content infringes someone else’s intellectual property or privacy rights (see Section 11.3 for indemnification).
5.1.4 No Confidentiality: Except for certain personal data protected by our Privacy Policy, any content you share on Frienda is considered non-confidential and may be seen by other users. For instance, your profile and posts can be viewed by other members of the community (depending on settings). Don’t include sensitive personal info in your profile or posts that you wouldn’t want public. We are not responsible for what other users do with information you share publicly.
5.2 Frienda’s Content: Apart from user content, all other content on the Service is owned by us or licensed to us – this includes the Frienda name and logo, graphics, designs, code, text that we have written (such as these Terms and explanations in the app), and any curated or original content provided by Frienda. We collectively call this “Frienda Content.” Frienda (or its licensors) retains all rights in this content.
You are granted a limited, revocable license to access and use Frienda Content for your personal use of the Service. You may not copy, modify, distribute, or create derivative works from Frienda’s Content without our written permission, except as allowed by law. For example, you can’t scrape our app’s text or databases to create a competing service, and you can’t use our trademarks in a way that confuses people. All Telegram trademarks and logos are the property of Telegram; Frienda is not claiming any rights to those.
5.3 Other Users’ Content: Content that other users post (User Content) belongs to them, not to Frienda (unless it’s Frienda Content). You do not have a right to use other users’ content outside of Frienda. You are authorized to view and interact with others’ content through the Service for personal, non-commercial purposes. Do not reuse someone else’s posts or images without their permission. If you want to share someone’s profile externally, use the tools provided (if any) or get their consent.
5.4 Data Retention and Deletion: If you delete something you've uploaded or entered on Frienda, or if you delete your account, we will remove your personal data as outlined in our Privacy Policy. However, please note that:
5.4.1 Removed content might persist in backup copies for a reasonable period (though it will not be visible to others).
5.4.2 If you send messages or content to other users, those users may still have access to that content.
5.4.3 We might retain certain information as required by law or for legitimate business purposes. For instance, we may retain records of accounts banned for misconduct to prevent repeat abuse, or we may keep transactional records for accounting.
5.5 Feedback: If you choose to provide us with feedback, suggestions, or ideas about Frienda (“Feedback”), you agree that we are free to use and implement that Feedback without any compensation to you, and that you hereby grant us a perpetual, irrevocable, sublicensable license to incorporate and use your Feedback for any purpose. (This is simply to avoid any confusion that you’d be owed royalties if we implement a feature you suggested. We always appreciate user feedback.)
6. Privacy and Data Protection
6.1 Data Collection via Telegram: When you use Frienda on Telegram, Telegram shares certain data with us to launch the Mini App. By launching Frienda, you consent to Telegram providing us with: your Telegram user ID, public display name, username, profile photo, your language and Telegram app version info. Telegram may also indicate whether you have a Telegram Premium subscription. We use this data to prefill your Frienda profile during registration and personalize your experience.
6.2 Additional Data You Provide: To create an account and use Frienda, you must provide certain information to personalize your experience and ensure a safe community. By signing up, you consent to providing the following details: your name, which is automatically taken from your Telegram public display name; your date of birth, used to verify eligibility and tailor your experience; and the city where you live, which helps connect you with potential friends in your area. You must also provide your email, which is required for account management and support. Your Telegram username will be visible to your friends once they accept your friend request, and if you choose to add your Instagram account (optional), it will also be visible to your friends after they accept your request.
To complete your profile, you must upload at least three photos and select your personality type (introvert or extrovert). Additionally, you need to fill out three personal description sections, select your friendship goals from a predefined list to indicate what kind of friendships you are looking for, and provide a self-description using up to 20 emojis.
Finally, to ensure authenticity and safety within the community, you must complete a Face Verification process using AWS Rekognition. This step confirms that you are a real person and compares your live image with your uploaded photos.
This information is essential for creating your profile, fostering meaningful connections, and maintaining a safe and trusted community. Some profile details, such as your name, city, photos, personal description, and emojis, are visible to other users. You can update most of this information in your profile settings at any time, except for your name, date of birth, and city.
6.3 Sensitive Personal Data: Frienda does not require or request any sensitive personal data (such as government IDs, social security numbers, financial information, health information, etc.) for social networking. Please do not share such data on your profile or with others on Frienda. We are not liable for any consequences if you choose to publicly post sensitive info about yourself.
6.4 How We Use Your Data: We use the data we collect to:
6.4.1 Provide and operate the Service (e.g., show you profiles, match you with potential friends, deliver messages).
6.4.2 Safety and Moderation: monitor compliance with our Terms and remove violators. For example, our automated systems might scan profile text and messages for red flags (like known scam phrases or hate speech). Our human moderators might review reported content which includes your data.
6.4.3 Improve the Service: analyze usage patterns, fix bugs, and develop new features. Any analytics are typically done in aggregate form or with pseudonymized data.
6.4.4 Communicate with you: send you service notifications, or (if you opt-in) updates and news about Frienda. Notifications may be sent via Telegram (e.g., the bot sending you a message) or other contact info you provide.
6.4.5 Compliance: ensure we follow laws like GDPR – for example, we may process a request from you to delete your data (Section 6.8).
6.4.6 Prevent fraud/misuse: if we suspect an account is a bot or using a false identity, we might use data to investigate that.
Our Privacy Policy goes into more detail about our data practices. By using Frienda, you also agree to Frienda’s Privacy Policy, which is hereby incorporated into these Terms. If any conflict, Privacy Policy governs how we handle personal data.
6.5 Data Sharing & Disclosure: We do not sell your personal data. We may share certain data with:
6.5.1 Other Frienda users: Since Frienda is designed to help you connect with new friends, certain profile details you provide will be visible to other users. This includes your name, city, profile photos, personal description, and emojis. If you and another user become friends, they may have access to additional information, such as your Telegram username and, if added, your Instagram account. Use your judgment when sharing personal details on your profile, as they will be visible within the community.
6.5.2 Service Providers: We use third-party service providers to help operate Frienda (for example, hosting servers, analytics tools, content moderation tools). These providers may process your data on our behalf, under strict data protection agreements. They cannot use your data for anything outside of providing services to us. We ensure they meet high security standards.
6.5.3 Telegram: Because Frienda runs on Telegram, some data flows through Telegram’s systems. For instance, your communications might be transmitted via Telegram. Telegram also will know that your Telegram ID launched Frienda (for analytics on their side). All use of Telegram is subject to Telegram’s Privacy Policy. We do not send Telegram any more data than necessary; if anything, Telegram is sending us data as described. We will comply if Telegram requests information as required to enforce their policies or for safety.
6.5.4 Legal Obligations: If we are required by law enforcement or court order to release data, we may do so. If we believe disclosure is necessary to prevent serious harm (e.g., in response to a valid emergency request regarding someone’s safety), we may also disclose limited data.
6.5.5 Business Transfers: If SUMMEET PTY LTD is involved in a merger, acquisition, or sale of assets, your data may be transferred to the successor entity. We will ensure the new owner has to honor these Terms and the Privacy Policy with respect to your data, or we’ll notify you and give an opportunity to opt-out or delete your data before transfer.
6.6 GDPR and International Users: If you are in the European Economic Area, UK, or other regions with data protection laws, you have rights under GDPR or equivalent laws – such as the right to access your data, rectify inaccuracies, erase data, restrict or object to processing, and portability of your data. Frienda is committed to respecting those rights. Please contact us (Section 7) to exercise any data subject rights. For deletion requests, note that we will also arrange deletion of data stored with our third-party processors and will confirm when completed (within the legally required timeframes).
Our legal bases for processing personal data include: your consent (e.g., for optional profile fields or location, which you can withdraw at any time by deleting that info or stopping sharing), contractual necessity (we process your basic data to deliver the service you signed up for – these Terms form a contract), and legitimate interests (like ensuring security and preventing fraud, or improving the app – we balance these interests with your privacy rights).
We transfer and store data on servers in the EU. If you reside outside of the country where our servers are located, we rely on legal mechanisms for international transfer (such as standard contractual clauses, as applicable).
6.7 Security: We take reasonable measures to secure your personal data. This includes encryption of data in transit (communications between Telegram, you, and our servers are encrypted via Telegram’s protocols and HTTPS) and encryption at rest for sensitive information. We implement access controls so that only authorized personnel or processors can access user data, and solely for permitted purposes. However, no service can be 100% secure – you accept the inherent risks of online data sharing. You are responsible for keeping your Telegram account secure, as mentioned, because if someone gains access to your Telegram, they could impersonate you on Frienda.
6.8 Account Deletion: You may delete your Frienda account at any time in the app’s settings or you can request deletion by contacting support. Upon deletion:
6.8.1 Your Frienda profile will be removed from view (other users won’t see you anymore).
6.8.2 We will dissociate your data from your Telegram ID and cease active processing of your personal data.
6.8.3 We will delete personal data we have stored, except as needed to comply with legal obligations or our legitimate interests (as described in 5.4 Data Retention). For instance, we might keep a log that an account with Telegram ID XYZ was banned or deleted on a certain date, to prevent re-registration abuse, but that log won’t contain your profile details or personal content.
6.8.4 Content you contributed that is part of another user’s experience (like messages in their inbox) will generally remain for them, but attributed to a “Deleted User” or similar, without your identity.
If you simply uninstall Telegram or remove the Mini App, that does not automatically delete your data with us (Telegram may still retain the mini app token). To fully delete, use our delete option or contact us.
For more information, read our Privacy Policy. By using Frienda, you acknowledge that you have read it (or at least this section) and you consent to our data practices as described.
7. Contacting Frienda and Support
7.1 Customer Support: If you encounter any issues with the Service or other users, or have questions about these Terms or Frienda’s policies, please contact us. Our support email is: support@frienda.au. You can also reach out through the Telegram.
We strive to respond to inquiries within a reasonable time. Support is provided in English and Russian – please write in one of these languages for fastest assistance.
7.2 Reporting Violations: As noted, use the in-app report feature or email us to report any content or behavior that violates these Terms. Provide as much detail as possible (user’s Telegram username or Frienda profile name, description of what happened, screenshots if available, etc.). We will handle reports confidentially and will not share your identity to the reported user except as needed (for example, if law enforcement is involved or with your consent).
7.3 Communications from Frienda: By using the Service, you agree that we may send you important notices or communications regarding your account or these Terms through Telegram (e.g., the Frienda Telegram Bot might message you) or via email. These may include confirmations, account alerts, or notices of changes to these Terms or to our services. These are considered part of our contractual relationship. We may also send optional promotional messages (such as newsletters or new feature announcements) – you will have the ability to opt out of those.
7.4 Language: These Terms are provided in English. If we provide a translation in another language (for convenience), the English version will govern in case of any conflict or ambiguity.
8. Third-Party Services and Links
8.1 Telegram: Frienda is a Telegram Mini App hosted within Telegram, which is a third-party service not controlled by us. Your use of Telegram is governed by Telegram’s own Terms of Service and Privacy Policy. We are not responsible for Telegram’s services, servers, or any downtime or data loss that occurs on Telegram’s side. By using Frienda, you acknowledge that Telegram’s terms also apply to your usage (for example, Telegram’s terms regarding lawful use, acceptable content, etc., are in addition to our rules). If Telegram bans you or shuts down its platform or the Mini App feature, Frienda would become inaccessible to you and possibly cease operation entirely – that is outside our control and we shall not be liable for such disruptions.
8.2 Links to Other Websites: Frienda might occasionally contain links to third-party websites or services (for example, a link to our official website for a full Privacy Policy). We do not endorse or have control over third-party sites. If you click a link and leave Telegram/Frienda, you do so at your own risk. We are not responsible for any content or practices of third-party websites. We advise you to review the terms and privacy policies of any external sites you visit.
8.3 Third-Party Content: Users might post content that includes third-party materials (like a quote, or an image from the internet). We are not responsible for verifying the ownership of such content, but if we are notified of an IP infringement, we will act (see Section 8.5).
8.4 Integration with Device Features: As a Telegram Mini App, Frienda may utilize certain Telegram or device features (like location, camera for taking a profile photo, etc.) with your consent. Those are technically third-party components (the phone’s OS, Telegram’s API). We’ll only use these via provided interfaces and with permission. If something goes wrong at that level (e.g., your GPS gives incorrect data), that’s not our liability, though we’ll try to handle errors gracefully.
8.5 Copyright Infringement (DMCA) Policy: We respect intellectual property rights. If you believe that any content on Frienda infringes your copyright or other IP rights, please notify us with details (a proper DMCA notice if applicable: include your contact info, identification of the work infringed and the content infringing, a statement of your rights, and your good faith belief of no authorization). We will promptly remove or disable access to allegedly infringing content and terminate repeat infringers’ accounts (Frienda will follow principles similar to 17 U.S.C. § 512 of the DMCA). Our designated copyright agent can be reached at support@frienda.au.
9. Termination of Service
9.1 User Initiated Termination: You may stop using Frienda at any time. You can simply cease to launch the app, or you can delete your Frienda account as described in Section 6.8. If you delete Telegram without deleting your Frienda account, your data might remain until we determine the account is inactive for an extended period or you contact us. If you wish to ensure deletion, please explicitly delete your Frienda account or contact support.
9.2 Frienda Initiated Termination or Suspension: We may suspend or terminate your access to Frienda (or certain features of it) at any time, with or without notice, if:
9.2.1 You have violated these Terms or our Guidelines (as discussed in Section 4).
9.2.2 We believe your use may cause harm, legal liability, or disruption (even without a clear violation – e.g., if we suspect your account was hacked or is being used for spam).
9.2.3 Required by law or by instruction from Telegram (for instance, if Telegram informs us that your account is engaged in bot abuse or if we need to comply with sanctions).
9.2.4 For extended inactivity (if accounts are unused for over 12 months, we may deactivate them to free up resources).
9.2.5 We decide to discontinue the Frienda service entirely (though we hope that won’t happen, if it does, we’ll strive to notify users in advance).
In case of a minor violation or issue, we may first suspend your account (making it inactive or hidden) and notify you, giving you a chance to respond or remedy the issue (if we deem appropriate). For severe violations or illegal activity, termination will be immediate.
9.3 Effect of Termination: If your account is terminated by us, you lose access to Frienda entirely. You will not be able to retrieve any content or information you had on the app (so if there are important contacts, get their info before that happens). We may maintain some record of your termination (such as your Telegram ID and reason for ban) to prevent circumvention or for legal records.
If you had a subscription at the time of termination:
9.3.1 If we terminate you for violating the Terms, you will not receive a refund for any remaining period on your subscription (consider it liquidated damages for our time and harm to the community). We also reserve the right to offset any potential refund against costs or damages incurred due to your conduct.
9.3.2 If termination was not due to your breach (for example, we shut down Frienda entirely or Telegram ended the Mini App program), we may provide a pro-rata refund for any remaining subscription term, if feasible. We’ll notify you of how to claim any such refund (likely via the payment method or an external process since you might not access the app).
9.4 Survival: The following sections of these Terms will survive termination of your account or the Service: Sections 5 (as it pertains to licenses you granted – though those end with deletion of content, we retain any rights needed to resolve issues), 6 (Privacy, to the extent we retain data), 8 (Third-Party and liability provisions), 9.4 (this survival clause), 10 (Disclaimers), 11 (Liability and Legal), and 12 (General provisions). In short, any terms which by their nature should continue after termination will continue to apply, including our rights to use Feedback, any liability limitations, and choices of law or dispute resolution mechanisms.
9.5 Post-Termination Contact: If your account is terminated, please refrain from creating a new account or accessing Frienda by any other means unless you have our written permission. We also reserve the right to inform other users with whom you interacted of your termination if that’s relevant for their safety (for example, if we banned you for harassment and you had ongoing conversations, we might let the other parties know you’re no longer on the platform).
10. Disclaimers of Warranty
10.1 Use at Your Own Risk: Frienda is provided on an “as is” and “as available” basis. While we strive to provide a great service, we do not make any promises or guarantees that the Service will be uninterrupted, error-free, or meet your expectations. Specifically:
10.2 No Warranty of Results: We make no warranty that you will successfully find friends or that any connections you make will be satisfactory or safe. The outcome depends largely on user interactions which we do not control. You accept that any relationships or meetings are solely your responsibility and we only facilitate the introduction.
10.3 Downtime and Errors: We disclaim any warranty that Frienda will always be available or free of technical issues. We might experience outages, bugs, or data loss. We will try to fix issues promptly, but we cannot guarantee perfection. By using Frienda, you acknowledge technology has risks and you won’t hold us liable for minor glitches or temporary downtime.
10.4 No Warranty of Non-Infringement or Accuracy: We do not guarantee that content on Frienda (including user content) is accurate, true, or non-infringing. For example, we don’t warrant that each user is who they claim or that their statements are true. Proceed with a healthy skepticism and caution. While we attempt to moderate, we do not warranty the Service as a whole is free of inappropriate content at all times.
10.5 Merchantability and Fitness: To the fullest extent allowed by law, we disclaim any implied warranties of merchantability (that the service is of acceptable quality) and fitness for a particular purpose (that it suits your specific needs). For example, if you are using Frienda for networking in a professional sense, we don’t guarantee it will meet that purpose as it’s mainly for casual friendships.
10.6 Security: We disclaim any warranty that our security measures will be unbreachable. Though we take precautions, no platform is 100% secure. You accept the risk that data could be compromised by unforeseen attacks and we do not guarantee complete security.
10.7 Third-Party Components: Telegram’s infrastructure and any third-party libraries or APIs are outside our control. We make no warranty on their behalf. There may be times Frienda can’t function due to a Telegram issue or a third-party outage. That is not a breach of our obligations to you.
Some jurisdictions do not allow the exclusion of certain warranties, so some of these disclaimers may not fully apply to you. But in such cases, we still limit warranties to the maximum extent permitted by applicable law.
11. Limitation of Liability and Indemnification
11.1 Limitation of Liability: In no event shall Frienda (or SUMMEET PTY LTD, its officers, directors, employees, or agents) be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of (or inability to use) Frienda. This includes, without limitation, damages for lost opportunities, lost friendships (if, say, a misunderstanding occurs), emotional distress, loss of data, or loss of goodwill, or the cost of substitute services.
To the extent permitted by law, our total cumulative liability to you for any claims arising from or related to the Service is limited to the greater of: (a) the total amount (if any) you paid to us in the 6 months immediately preceding the event giving rise to the claim, or (b) USD $50 (or equivalent in local currency).
For example, if you paid $10 for a premium subscription and something happened, our liability will not exceed $50. If you never paid anything, our liability is capped at $50.
Exceptions: We do not exclude or limit our liability for things that cannot be excluded by law. For instance, in some jurisdictions, liability for death or personal injury caused by negligence, or for willful misconduct, cannot be limited – we obviously would be responsible to the extent we directly caused such harm. Similarly, any statutory warranties or remedies that cannot be excluded remain in effect (though as said, we provide the Service as is, so these are rarely applicable).
However, because Frienda is a platform where users interact with each other, you agree that we are not liable for the conduct of any user or third party. If you get into a dispute with another user or someone harms you, we are not responsible for those damages. We do vet users beyond what is described; the risk of dealing with others is something you knowingly assume. (That said, we absolutely care about user safety and will help in enforcing rules or providing information to authorities in emergencies, but we aren’t financially liable for users’ actions.)
Also, since Frienda is free to use (with optional paid features) and we do not physically organize meetups or handle transactions between users, our role is limited.
11.2 No Liability for Platform or External Causes: We will not be liable for any failure or delay in performance of our obligations if it’s caused by conditions beyond our reasonable control (“force majeure”), such as: natural disasters, war, acts of terrorism, civil disturbances, legal or regulatory actions (e.g., Telegram or a government shutting down the service), internet or power outages, or pandemics. Additionally, if Telegram decides to terminate or restrict the Mini App functionality, we aren’t liable for the consequences of that on our Service beyond possibly refunding unused subscriptions as noted.
11.3 Indemnification: You agree to indemnify, defend, and hold harmless Frienda (SUMMEET PTY LTD and its affiliates, and our and their respective officers, directors, employees, and agents) from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorney’s fees) that arise out of or relate to:
11.3.1 Your use of Frienda in violation of these Terms or any law.
11.3.2 Your Content that you upload/provide (for example, if you post content that infringes someone’s rights and they sue us, or if you defame someone and they bring a claim).
11.3.3 Any breach of your representations or warranties under these Terms (e.g., the promise that you have rights to the content you post, or that you’re 18+ and not barred from using the service).
11.3.4 Any interactions or disputes between you and other users (to the extent a third-party claim is filed against us as a result).
We reserve the right to handle our legal defense as we see fit, including choosing our counsel, in any indemnified matter. In such a case, you agree to cooperate with us and not to settle any claim that involves us without our prior written consent.
This indemnity obligation continues after you stop using Frienda or delete your account, in regard to matters that occurred during your use.
11.4 Compliance with Laws: We also want to clarify that nothing in these Terms will limit any statutory consumer rights you might have that by law cannot be limited. If you are a consumer in the EU, for instance, you might have certain rights under consumer protection laws that cannot be waived. These Terms are intended to comply with applicable law and will be interpreted accordingly. If a court finds any part of these liability sections unenforceable, the rest remains in effect to the extent allowed.
12. General Provisions
12.1 Amendments to Terms: We may revise or update these Terms from time to time. If we make material changes, we will provide you with notice – for example, by posting the updated Terms in the Frienda app or sending you a Telegram message or email notification. Your continued use of Frienda after the new Terms are effective constitutes your acceptance of them. If you do not agree to any update, you must stop using the Service and delete your account. We encourage you to review the Terms periodically. The “Last Updated” date at the top indicates when changes were last made.
12.2 Governing Law: These Terms, as well as any dispute arising from or relating to them or the use of Frienda, will be governed by and interpreted in accordance with the laws of New South Wales, Australia, without regard to its conflict of laws principles. If you are a consumer residing outside of Australia, this choice of law does not override any mandatory consumer protection laws in your country of residence.
12.3 Jurisdiction and Venue: Any disputes arising from or relating to these Terms or the use of Frienda will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia. By using the Service, you agree to submit to the personal jurisdiction of these courts. If you are a consumer residing in the European Union, you may also bring proceedings in the courts of your country of residence, as permitted by applicable law.
12.4 No Class Actions: To the fullest extent permitted by applicable law, you agree that any claims or disputes must be brought individually and not as part of a class, collective, or representative action. Class arbitrations and class actions are not permitted. If a court finds that this section is unenforceable in a specific case, only that portion will be severed, and the rest of the Terms will remain in effect.
12.5 No Waiver: Our failure to enforce any part of these Terms is not a waiver of our right to later enforce that or any other part. A waiver is only effective if in writing and signed by our authorized representative.
12.6 Severability: If any provision of these Terms is held to be unlawful, void, or unenforceable, then that provision is deemed severable from these Terms and the remaining provisions shall remain in full force. We may amend the invalid provision to one that closely reflects the original intent and is enforceable, if possible.
12.7 Relationship of Parties: You and Frienda are independent contracting parties. These Terms do not create any agency, partnership, joint venture, or employment relationship. You have no authority to bind us in any respect.
12.8 Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign these Terms (in whole or in part), or any rights or obligations hereunder, to any third party as part of a merger, acquisition, sale of business, or by operation of law or otherwise. These Terms will bind and insure to the benefit of the parties, their successors, and permitted assigns.
12.9 Entire Agreement: These Terms (along with the incorporated Community Guidelines, Privacy Policy, and any additional terms disclosed for specific features or promotions) constitute the entire agreement between you and Frienda regarding the Service. They supersede any prior agreements or understandings (written or oral) about the Service. In case of conflict between these Terms and any other rules or content on the Service, these Terms govern.
12.10 Contact Information: The Service is operated by SUMMEET PTY LTD, an Australian company registered at Level 35, One International Towers, 100 Barangaroo Avenue, Sydney, NSW, 2000, Australia. You can contact us by mailing this address or by emailing us at support@frienda.au for any inquiries related to these Terms or the Service.
For users in the European Union, if required under applicable data protection laws, we will designate a local representative or provide a specific contact for GDPR-related inquiries. Details will be made available in our Privacy Policy or upon request.
12.11 User Community Guidelines: For ease of reference, our key Community Guidelines (as discussed in Section 3) may be presented separately in the app. Those guidelines, as updated, form part of these Terms. By agreeing to these Terms, you also agree to follow the Community Guidelines. If we update the Guidelines to address new issues or clarify rules, we will post the updated version in-app; continued use of Frienda signifies acceptance of the updated Guidelines.
12.12 Conflict between Languages: These Terms may be translated into other languages for your convenience (for example, a Russian version). In the event of any discrepancy or conflict between the English version and a translated version, the English version will prevail to the extent not prohibited by local law.
